Intelligent Ocean - Terms and Conditions for eLearning Courses

Data Protection Policy

Intelligent Ocean's policy regarding personal data held in order to provide training services can be downloaded at the link below. By purchasing our training services you agree to this policy.

Intelligent Ocean's Privacy Policy can be downloaded here.

Access to Courses

We will endeavour to allow uninterrupted access to your eLearning material, but access to the courses may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute or remove without notice any information in the material from time to time.

You will have access to the courses you have purchased for 12 months from the date of purchase. You will be able to have further access after the 12 months on payment of a small renewal fee.

Intellectual Property/Copyright

The copyright in the material contained in the courses, together with the design, text and graphics and all software compilation belong to INTELLIGENT OCEAN LTD. All rights are reserved. None of this material may be reproduced or redistributed without INTELLIGENT OCEAN LTD's written permission. You may, however, download or print a single copy for your own non-commercial viewing.

If you download the course material from our site, all the material and data are deemed to be licensed to you by INTELLIGENT OCEAN LTD, for your personal, non-commercial use only. INTELLIGENT OCEAN LTD does not transfer either the title or the intellectual property rights of the course and INTELLIGENT OCEAN LTD retains full and complete title to the courses as well as all the intellectual property rights therein. You may not sell, redistribute or reproduce or convert any of the material. INTELLIGENT OCEAN LTD owns all trademarks and logos and you may not copy or use them in any manner.

Exclusions of Liability

INTELLIGENT OCEAN LTD will use reasonable endeavours to ensure that the data in the courses is accurate and to correct any errors or omissions as soon as practicable after being notified of them. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained in the courses. We do not guarantee that the material will be fault free and do not accept liability for any errors or omissions.

We do not give any warranty that the website is free from viruses or anything else, which may have a harmful effect on any technology. INTELLIGENT OCEAN LTD makes no representation whatsoever regarding the content of any other websites, which you may access from the courses. A link to a non-INTELLIGENT OCEAN LTD website does not mean that INTELLIGENT OCEAN LTD endorses or accepts any responsibility for the content or use of such websites.

Cancellations

Once you have booked onto an eLearning course you have up to 14 days from the purchase date to cancel your booking and receive a full refund provided that the eLearning has not been accessed. After the 14 days, or if the eLearning has been accessed you will not be entitled to any refund, nor will you be able to transfer your eLearning to another person or onto another eLearning course.

Passwords

You should register for online purchasing after clicking the 'buy now' link. You will use your email address and password to gain access to your courses.

Your login details are the methods used by us to identify you and so are very important. Any information regarding someone using your password details should be advised to the INTELLIGENT OCEAN LTD office immediately.

For PAM training each trainee will be required to use a PC computer. Please note that MAC computers tablets and mobile phones are not  suitable for the PAM course. The course material and practical exercises will assume that you have a PC and the commands will be written for PCs using windows.

Certificates and registration (if applicable)

On completion of a course, a certificate will be issued. If the course is an accredited course the trainee's contact details will be sent to the accrediting body to register that they have completed the training as this is required for their databases.  Contact details will not be used for any other purpose.

Identity and Misuse

INTELLIGENT OCEAN LTD holds no responsibility for misuse of identity when registering for our eLearning courses. The name given on registration will be the name on the certificate of completion and it is assumed that the person, whose identity this is, has completed the training course.  Any employer who purchases these courses for their staff will hold the responsibility for ensuring that there is no breach of identity.

Modifications to Terms and Conditions

We may modify these terms and conditions at any time by publishing the modified terms and conditions on the website.

Updates by Regulators

INTELLIGENT OCEAN LTD cannot be held responsible for any government regulator upgrading training requirements in the future which will result in personnel having to attend further training to upgrade their current certificate.

Intelligent Ocean - Terms and Conditions for Courses in Kings Lynn

Cancellation Policy: If an attendee wishes to cancel their booking they must inform Intelligent Ocean by email or telephone as soon as possible. They can cancel their booking up to 7 days in advance of the course and a refund will be issued (minus PayPal fees). Cancellation less than 7 days prior to the course will result in no refund being issued unless a replacement is found from the reserve list.

Attendees must receive confirmation of their booking before arranging travel as spaces are limited. A booking is only confirmed once payment has been made via the online booking system (except for companies who will be invoiced). Intelligent Ocean will not be responsible for anyone who arranges travel and then fails to secure a space on the courses.

Attendees must be able to speak, read and write fluently in English.

Attendance in person is necessary for certification. Each attendee must be seen to be concentrating and participating in the class. For this reason Intelligent Ocean expects that suitable travel and accommodation arrangements prior to the course are made to allow the attendee to be alert during the course. Anyone who repeatedly falls asleep during the course will be asked to leave and will not receive a certificate. No refund for course fees will be issued in this case. Leaving the course early for travel arrangements is not permissible.

Mobile phones must be switched off during the course.

For PAM training each attendee will be required to bring a laptop computer. Please note that MAC computers are not  suitable for this course. The course material and practical exercises will assume that you have a PC and the commands will be written for PCs using windows.

Using PAM software requires a basic working knowledge of computers. If an attendee is not familiar with basic operations such as opening files, saving files and navigating around menus within programs we suggest that you reconsider whether you should attend this course.  We do not have time during the course to support people who struggle with these basic functions. We reserve the right to ask any attendee to leave the class who cannot perform these basic functions. You will not be eligible for a refund if this is the case.

On completion of the course, attendees will be issued with a certificate stating that they have completed the course.  If the course completed is for JNCC Marine Mammal Observer Training attendees will then be registered with the JNCC. If the course completed is for BOEM Protected Species Observer Training attendees will then be registered with the BOEM. If an attendee has come from a company which will be invoiced later, non payment of course fees after 30 days will result in the attendees being removed from the JNCC/BOEM database until payment is received. Attendees will also receive a PDF version of these certificates by email shortly after the course to save them scanning their certificates. Attendees contact details will be sent to the JNCC and BOEM as this is required for their databases.  Contact details will not be used for any other purpose.

Course material is copyrighted; no material shall be copied, reproduced in any way, or distributed without prior written permission from Intelligent Ocean.

Every effort has been made to ensure the material (both written and oral) presented during the courses is complete and accurate.  However, Intelligent Ocean cannot be held legally responsible for any errors or misinterpretations of the material.  Intelligent Ocean will not be liable for any direct, indirect, incidental, consequential or other loss or damages of any kind resulting in any way from the use or misuse of the material.

Updates by Regulators

INTELLIGENT OCEAN LTD cannot be held responsible for any government regulator upgrading training requirements in the future which will result in personnel having to attend further training to upgrade their current certificate.